Ukulungela – To be ready in mind and in action
1. Unconscious Incompetence
"I don’t know what I don’t know."
The learner doesn’t understand the skill, and may not realize it's important.
They might overestimate their ability because they’re unaware of the complexities involved.
Instructor’s role: Introduce the basics, raise awareness of safety issues and technical errors, and help them see the value in training.
Example: A new shooter believes hitting a target is just about pulling the trigger and doesn’t realize the importance of stance, sight picture, or follow-through.
2. Conscious Incompetence
"I know what I don’t know."
The learner is now aware of their lack of skill.
This is often a frustrating stage but also very productive — they’re ready to learn.
Instructor’s role: Encourage practice, give feedback, and help correct form and habits before they’re ingrained.
Example: The student now understands they need to work on trigger control, but they struggle to get it right under pressure.
3. Conscious Competence
"I can do it, but I have to think about it."
The skill can be performed reliably, but only with concentration and effort.
Mistakes may still happen under stress or if they rush.
Instructor’s role: Reinforce correct technique through repetition, drills, and scenario-based practice.
Example: The student now safely handles the shotgun, uses proper mount technique, and can hit targets — but needs to stay focused.
4. Unconscious Competence
"I can do it without thinking."
The skill is second nature — it happens automatically.
This is where muscle memory / procedural memory / automaticity is fully developed.
Instructor’s role: Maintain and refine, introduce complexity (e.g., stress, movement, low light), or teach them to train others.
Example: The student instinctively performs a press-check, clears a malfunction, or mounts and fires with fluid, effective motion — even under stress.
The 4 stages lead to the outcome of
"Reflective Competence"
– where you’re not only unconsciously skilled
but can explain, analyze, and teach the skill to others.
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